Shipping & Returns
Larger items are shipped by a freight company. You will be called one to two days in advance to schedule a Monday through Friday delivery appointment. Unless otherwise arranged, all deliveries outside of Denver are curbside only. Deliveries within Denver will be arranged by Seller to take place on or within a time window confirmed with Buyer, but designated by Seller.
Inside delivery, with assembly, is available for some items at an additional cost.
*An important note: It is your responsibility as the buyer to inspect the piece(s) at the time of delivery with the shipper. If there is anything wrong, or if the item has been damaged during shipping, please denote any damage on the bill of lading or invoice while the driver is present at time of delivery. This is the only time you will be able to point these issues out to the shipper that damages occurred prior to accepting. You may reject delivery in any necessary cases. Once the piece(s) has been delivered and accepted by you, there is far less we at Denver Modern can do to accommodate alterations or fixes without additional charges, and we will not be able to issue a refund.
-Made-to-order items are not returnable, unless there is a defect, and will be denoted on our site.