Vail Ottoman Cover
Materials & Dimensions
All fabrics are protected with DEFEND to protect against water and oil-based stains. Rated for everyday wear and tear. Pet and kid-friendly. Dry clean only. Black Leather is rated for everyday wear and tear. Pet and kid-friendly. Sustainably sourced leather from Italy. Saddle Leather is rated for everyday wear and tear. Pet and kid-friendly. Sourced leather from Italy.
Assembly & Care
No assembly required.
For cleaning or in case of a spill, use a damp cloth and natural soap. Dry with a soft clean cloth. Do not use abrasive products when cleaning. For larger spills dry-clean only.
Returns & Shipping Policy
We hope you are thrilled with your purchase! In the case you are
not completely satisfied with your purchase, however, please contact email@example.com to return or exchange your item(s) within 30 days of the delivery date.
We do not refund original shipping charges. The cost of your return shipping will be deducted from your return. All returns & exchanges must be postmarked within 30-days from the initial delivery date.
Read full return policy for more information about cancellations, exchanges, special orders, and damaged, defective or lost shipments here.
SHIPPING & DELIVERY POLICY
The arrival of your new purchase should be as exciting as it sounds. To make that possible we created simple shipping options to make sure it shows up in top form and right where you want it.
Curbside delivery is delivered on the curb and not to your door. The delivery company will contact you via phone, email, or text to schedule a delivery date and time that works for you. Carriers typically schedule deliveries with a 4-6 hour window, and all items require a signature for delivery. Rural and island deliveries have limited routes, and delivery times may take longer than usual.
All items are delivered on a pallet to ensure the safety of those items in transit. The customer is responsible for the removal and disposal of all debris, which will include the wooden palate. You are also responsible for setup, assembly, and installation.
IN-HOME DELIVERY (WHITE GLOVE)
In-home delivery is delivered by a white glove delivery partner. With this premium service, partners typically schedule deliveries with a 2-3 hour window, and all items require a signature for delivery. The delivery team will carry your order into your home, unwrap it, and assemble it (when applicable). They will also clean up and remove any packaging when they are done.
Please note delivery times are typically longer for in-home services than for curbside, by about 1-2 weeks.
Read full shipping and delivery policy for more information about cancellations, missed deliveries, additional fees, and damaged, defective or lost shipments here.