Great news! We designed the Outdoor Vail Ottoman covers to be easily removable. You can spot-clean the cloud fabrics with warm water. The FIQA fabrics are machine-washable in cold water.

Cloud: Blot spills immediately with a clean, colorfast towel. Spot clean with a damp cloth or sponge, gently blotting to remove excess water, then air dry.
FIQA Boucle and Woven: Blot spills immediately with a clean, colorfast towel. Spot clean with a damp cloth or sponge, gently blotting to remove excess water, then air dry. The cover can be removed and machine-washed with bleach for tougher stains.

Avoid placing your Outdoor Vail Ottoman in direct sunlight to keep it looking its best. The FIQA fabrics are UV resistant, making them resistant to discoloration and fading thanks to solution-dyed yarns. This means that the yarns are colored to the core with UV-stable pigments. We have also included an all-weather cover that should be used when you aren't using the ottoman.

If your cushions start getting flat from use, fluff them up by shaking, chopping, punching, and squishing them from all sides. Evenly distribute your fluffing. Ensure you aren't hitting one area of the cushion and forgetting about the other side. All sides are equal.

We have designed the Outdoor Vail Ottoman legs to include soft plastic padding covering to reduce any scratching of hard floor surfaces. If you need replacement or missing levelers, contact us at [email protected].

To ensure excellent durability and resistance to stretching, we craft our straps from a high-quality polyester material called olefin. This design not only extends the lifespan of the straps but also enhances the overall comfort and support experienced during use.

Regrettably, we cannot accommodate requests for swapping out the existing straps with a different type of fabric.

We provide replacement cushions, straps, and frames at no cost in case of any damages or defects during shipping or manufacturing. However, if the need for replacement arises due to reasons beyond these, we offer these items for purchase to ensure our customers' satisfaction with our products.

Absolutely! The FIQA fabrics can be machine washed and even bleached if needed. The Cloud fabrics are spot clean only.

Yes, we offer the Outdoor Vail Lounge Chair!

Great news! Ordering swatches is a breeze. Email us at [email protected], and we'll take care of the rest.

The Outdoor Vail Ottoman is designed and crafted with materials that meet commercial and residential grade standards, ensuring exceptional durability and longevity.