Outdoor Vail Ottoman
Materials & Dimensions
The Outdoor Vail Ottoman is made from solid black powder-coated steel frame, nylon support straps, outdoor polyfil stuffing and woven acrylic fabric.
Assembly & Care
No assembly is required.
Any spills should be removed immediately to keep your outdoor furniture looking fresh. For regular wiping, use a dry cloth or soft brush for dusting crumbs and leaves – do not rub. For cleaning, or in case of a spill, use a damp cloth and natural soap. Do not use soap containing detergent or other chemicals. Dry with a soft clean cloth to prevent spotting. Machine wash for a deeper clean and line dry.
Returns & Shipping Policy
We hope you are thrilled with your purchase! In the case you are
not completely satisfied with your purchase, however, please contact email@example.com to return or exchange your item(s) within 30 days of the delivery date.
We do not refund original shipping charges. The cost of your return shipping will be deducted from your return. All returns & exchanges must be postmarked within 30-days from the initial delivery date.
Read full return policy for more information about cancellations, exchanges, special orders, and damaged, defective or lost shipments here.
SHIPPING & DELIVERY POLICY
The arrival of your new purchase should be as exciting as it sounds. To make that possible we created simple shipping options to make sure it shows up in top form and right where you want it.
Curbside delivery is delivered on the curb and not to your door. The delivery company will contact you via phone, email, or text to schedule a delivery date and time that works for you. Carriers typically schedule deliveries with a 4-6 hour window, and all items require a signature for delivery. Rural and island deliveries have limited routes, and delivery times may take longer than usual.
All items are delivered on a pallet to ensure the safety of those items in transit. The customer is responsible for the removal and disposal of all debris, which will include the wooden palate. You are also responsible for setup, assembly, and installation.
IN-HOME DELIVERY (WHITE GLOVE)
In-home delivery is delivered by a white glove delivery partner. With this premium service, partners typically schedule deliveries with a 2-3 hour window, and all items require a signature for delivery. The delivery team will carry your order into your home, unwrap it, and assemble it (when applicable). They will also clean up and remove any packaging when they are done.
Please note delivery times are typically longer for in-home services than for curbside, by about 1-2 weeks.
Read full shipping and delivery policy for more information about cancellations, missed deliveries, additional fees, and damaged, defective or lost shipments here.