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Shipping and Delivery Types and Fees
Ensuring you have a seamless experience where orders arrive promptly and in excellent condition is critical at Denver Modern. We offer two primary shipping options, plus local pickups and local deliveries. Please note we do not ship to PO Boxes and shipping is available for customers within the contiguous 48 states.
**Tip: We try our best to design pieces that ship as conveniently as possible, all while fully assembled and carefully packaged: Vail Counter Stools and Vail Dining Chairs can go ground with Fedex. Oversized pieces, like the Vail Lounge Chair, will ship freight when Standard Shipping is selected.**
In specific locations, we utilize a Third-Party Logistics Provider (3PL) to facilitate Standard (Threshold) Shipping and Local In-Home Deliveries. When a 3PL is involved in handling your order, we will communicate this to you during the order confirmation process.
The availability of local pickup and delivery options varies depending on the specific product, location, and other factors. The available alternatives will be presented to you during the checkout process based on your shipping address.
The Avon Ottoman comes with Himalaya fabrics which is a luxurious and elegant option that adds a touch of sophistication to any room. The Himalaya fabric is made from 100% recycled polyester. This ottoman offers incredible comfort and stability, supported by a durable white oak frame and a vegetable-tanned leather sling. The Avon Ottoman is a statement piece that adds sophistication to any living space while being kind to the planet.
Buy now and pay later with ShopPay, powered by Affirm, and pay as little as 0% interest.
Enjoy a risk-free shopping experience with our 30-day hassle-free return policy. Buy with confidence today!
Enjoy peace of mind with up to 5 years of furniture protection against stains and accidental damage. Relax, we've got you covered.
Regrettably, the cover of the Avon Ottoman is not removable.
Avoid placing it in direct sunlight or near a heat source to keep your leather seating looking its best. Rub out minor scratches lightly with a finger. Wipe any excess oil-based spots and spills with a clean, dry cloth. Do not apply water. Instead, leave the area alone: In most cases, the site should dissipate into the leather after some time. For permanent stains or thorough cleanings, we recommend contacting a leather specialist.
Himalaya: Blot spills immediately with a clean, colorfast towel. Spot clean with a damp cloth or sponge, gently blotting to remove excess water, then air dry.
To maintain the optimal appearance of your Avon Ottoman, we recommend avoiding direct exposure to sunlight. Prolonged exposure to sunlight can cause fading and discoloration, adversely affecting the overall aesthetics of the chair.
If your cushions start getting flat from use, fluff them up by shaking, chopping, punching, and squishing them from all sides. Evenly distribute your fluffing. Ensure you aren't hitting one area of the cushion and forgetting about the other side. All sides are equal.
We have designed the Avon Ottoman legs to include a soft plastic protector to reduce any scratching of hard floor surfaces.
Regrettably, the cover of the Avon Ottoman is non-removable.
Unfortunately, the cover cannot be washed as it is non-removable. However, you can maintain the Himalaya fabric's cleanliness by spot-cleaning it with a damp cloth or sponge. Gently blot the affected area to remove excess water and allow it to air dry. Wipe any extra oil-based spots or spills on the leather with a clean, dry cloth. Please avoid using water on the leather.
Great news! Ordering swatches is a breeze. Email us at firstname.lastname@example.org, and we'll take care of the rest.
The Avon Ottoman is designed and crafted with materials that meet both commercial and residential grade standards, ensuring exceptional durability and longevity.
We offer a hassle-free return policy for all purchases made within 30 days. If you are unsatisfied with your purchase, you can easily return it within this timeframe for a full refund or exchange. For more details, visit our return policy page.
We are thrilled to announce that we now offer extended warranties on all our products for up to 5 years! This additional protection covers accidental damage, stains, and other issues, providing peace of mind and reassurance in your purchase. At Denver Modern, customer satisfaction is our top priority. If you encounter any issues with your order or products, don't hesitate to contact us at email@example.com, and we will do our best to assist you.
Our products are composed of various components sourced from different regions worldwide. While most of our products are designed in the United States, we work with trusted manufacturing partners based in Vietnam to produce them. Our commitment to quality and ethical sourcing ensures that every product we offer meets our rigorous standards while supporting responsible production practices.
If you would like to exchange an item for another of equal or greater value, we kindly ask that you contact us at firstname.lastname@example.org to initiate the exchange process and ensure a smooth and hassle-free experience. Please note that the customer is responsible for the shipping charges associated with the new product. Additionally, we cannot refund the original shipping charges.
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