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Shipping and Delivery Types and Fees
Ensuring you have a seamless experience where orders arrive promptly and in excellent condition is critical at Denver Modern. We offer two primary shipping options, plus local pickups and local deliveries. Please note we do not ship to PO Boxes and shipping is available for customers within the contiguous 48 states.
**Tip: We try our best to design pieces that ship as conveniently as possible, all while fully assembled and carefully packaged: Vail Counter Stools and Vail Dining Chairs can go ground with Fedex. Oversized pieces, like the Vail Lounge Chair, will ship freight when Standard Shipping is selected.**
In specific locations, we utilize a Third-Party Logistics Provider (3PL) to facilitate Standard (Threshold) Shipping and Local In-Home Deliveries. When a 3PL is involved in handling your order, we will communicate this to you during the order confirmation process.
The availability of local pickup and delivery options varies depending on the specific product, location, and other factors. The available alternatives will be presented to you during the checkout process based on your shipping address.
There are several fabrics available for the Vail Dining Chair, including leather and Boucle. The boucle is 100% polyester and is a popular choice for its durability, comfort, and timeless style and our 100% leather is a luxurious and elegant option that adds a touch of sophistication to any room. The Vail Dining collection is supported by a robust black-powder-coated steel frame and features a walnut or white oak dowel accent of your choice, making it an excellent addition to any interior design scheme.
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Enjoy a risk-free shopping experience with our 30-day hassle-free return policy. Buy with confidence today!
Enjoy peace of mind with up to 5 years of furniture protection against stains and accidental damage. Relax, we've got you covered.
Regrettably, the cover of the Vail Dining Chair is non-removable.
Avoid placing it in direct sunlight or near a heat source to keep your leather seating looking its best. Rub out minor scratches lightly with a finger. Wipe any excess oil-based spots and spills with a clean, dry cloth. Do not apply water. Instead, leave the area alone: In most cases, the site should dissipate into the leather after some time. For permanent stains or thorough cleanings, we recommend contacting a leather specialist.
Boucle: Blot spills immediately with a clean, colorfast towel. Spot clean with a damp cloth or sponge, gently blotting to remove excess water, then air dry. The boucle is treated with DEFEND for maximum protection.
Leathers: Avoid placing it in direct sunlight or near a heat source to keep your leather seating looking its best. Rub out minor scratches lightly with a finger. Wipe any excess oil-based spots and spills with a clean, dry cloth. Do not apply water. Instead, leave the area alone: In most cases, the site should dissipate into the leather after some time. We recommend contacting a leather specialist for permanent stains or thorough cleanings.
To maintain the optimal appearance of your Vail Dining Chairs, we recommend avoiding direct exposure to sunlight. Prolonged exposure to sunlight can cause fading and discoloration, adversely affecting the chairs' overall aesthetics.
Our Vail Dining Chairs feature a seat height of 19" in the front and 18" in the back of the seat. This ensures a comfortable and ergonomic seating experience.
We have designed the Vail Dining Chair legs to include a felt-tipped padding covering to reduce any scratching of hard floor surfaces. If you need replacement or missing levelers, contact us at email@example.com.
The straps on our Vail Dining Chair are a unique design element that adds to the overall aesthetic appeal of the piece. While they may resemble functional straps, their primary purpose is to enhance the visual impact of the chair and create a distinctive look that sets it apart from other seating options. We take great pride in our attention to detail and strive to create functional but also beautiful and stylish pieces.
Regrettably, the cover of the Vail Dining Chair is non-removable.
Our Vail Dining Chair is designed to be versatile and can be used at standard dining table heights.
Regrettably, we cannot accommodate requests for swapping out the existing leather straps with a different type of leather.
Unfortunately, the cover cannot be washed as it is non-removable. However, you can still maintain the boucle fabric's cleanliness by spot-cleaning it with a damp cloth or sponge. Gently blot the affected area to remove excess water and allow it to air dry. Wipe any excess oil-based spots or spills on the leather with a clean, dry cloth. Please avoid using water on the leather.
We suggest leaving a gap of 24” - 30” per chair for comfortable seating to ensure a comfortable and practical seating arrangement. This allows for enough space between each seat, enabling easy ingress and egress without the risk of elbow collisions. This will ensure that your guests can enjoy their drinks and meals comfortably and without any discomfort.
Great news! Ordering swatches is a breeze. Email us at firstname.lastname@example.org, and we'll take care of the rest.
The Vail Dining Chairs are designed and crafted with materials that meet commercial and residential grade standards, ensuring exceptional durability and longevity.
We offer a hassle-free return policy for all purchases made within 30 days. If you are unsatisfied with your purchase, you can easily return it within this timeframe for a full refund or exchange. For more details, visit our return policy page.
We are thrilled to announce that we now offer extended warranties on all our products for up to 5 years! This additional protection covers accidental damage, stains, and other issues, providing peace of mind and reassurance in your purchase. At Denver Modern, customer satisfaction is our top priority. If you encounter any issues with your order or products, don't hesitate to contact us at email@example.com, and we will do our best to assist you.
Our products are composed of various components sourced from different regions worldwide. While most of our products are designed in the United States, we work with trusted manufacturing partners based in Vietnam to produce them. Our commitment to quality and ethical sourcing ensures that every product we offer meets our rigorous standards while supporting responsible production practices.
If you would like to exchange an item for another of equal or greater value, we kindly ask that you contact us at firstname.lastname@example.org to initiate the exchange process and ensure a smooth and hassle-free experience. Please note that the customer is responsible for the shipping charges associated with the new product. Additionally, we cannot refund the original shipping charges.
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